2018 Integrated Annual Report

Our results in 2018 confirmed the effectiveness of our strategy – based on leveraging the quality of our networks and enhancing our services. We are now in a position to build on these two strengths and the success of our Essentials2020 strategic plan in order to take the Group’s growth and transformation 
to the next level.

21 à la Une, the Orange stakeholder review

At Orange, we want to bring about meaningful progress for our employees, customers and society as a whole. That’s why we constantly listen to our stakeholders. This year, we wanted them to be more involved in our integrated annual report. Nearly 50 stakeholder representatives – economic agents, Orange employees and employee representatives, public sector and civil society – came together to write 21 à la Une, the Orange stakeholder review. We drew on their input on a variety of subjects – society and environment, employment, the economy, technology, trust and ethics – to enrich our 2018 integrated annual report.

Our areas of excellence today

Today, Orange is one of the largest telecoms operators in the world with a foundation of ever-more efficient network infrastructure and unmatched expertise in customer and employee experience. Our success is based on an inclusive approach to innovation and robust financial performance.

Our choices for a better tomorrow

Our leadership in terms of connectivity forms the foundation for our multi-service operator strategy. By developing networks, guiding businesses through their digital transformation and scaling up mobile financial services, content and smart services for everyday living, we are reinforcing our ability to create value
in the years to come.


Orange Wholesale & International Networks is up and running

In 2018, this new division was created to develop our wholesale business in France and around the world, supporting growth in our BtoC and BtoB activities, and building network infrastructure with a view to cementing our strategic position among the world’s leading operators.

Road safety

Orange is helping to keep its customers safe with advice on how to use their phone responsibly on the road. Our television and cinema campaign, Vous Rapprocher de l’Essentiel (“It’s all about what matters to you”) in France and seven other countries using the hashtag #LaBonneConduite (meaning driving safely) raised awareness of the dangers associated with using phones while driving, riding and walking.